The Conversation

Most systems are built around “defined processes.”The problem? Most organisations are still figuring those processes out as they grow. We had this exact situation with a client recently - and so we designed a solution for change rather than certainty. One of the trickier situations in a greenfield Dynamics 365 implementation is when a client…

So often we start a conversation with a client who knows they have a need, but they're not sure what the journey or end result looks like. In our world, making their unknowns, known is where we thrive. We understand, there’s a lot of comfort in a neatly defined scope and in a perfect world that’s where we’d start. However that assumes a level of clarity that…

AI is everywhere right now. And it’s moving fast.  Code can be generated in seconds. Entire applications can be scaffolded before you’ve finished your first coffee. It’s tempting to believe we’ve finally found the shortcut (the tool that replaces complexity with speed), however speed alone has rarely delivered a great outcome.  At Mojo Soup, we think about AI a little differently. Less as a replacement…

If you’ve been in a meeting recently where someone threw around words like data lakes, data lakehouse, open source frameworks, or AI pipelines, and you nodded along while secretly wondering what on earth they were talking about, you’re not alone.  Here’s the short version:  It’s the foundation of future proofed data architecture. You’re no longer tied in to one system, your data remains secure, governed and available until you’re ready to clean, organise and apply analytics or AI to unlock…

If you’ve worked in the Microsoft Dynamics 365 ecosystem over the past decade, chances are you’ve encountered Unified Service Desk (USD), that trusty Windows-based tool that brought multiple customer service systems into a single interface for agents.  Microsoft has made it official:  Unified Service Desk is being retired. Deprecation begins: April 1, 2026 End of support: June 30, 2028  💡 Why it matters  USD has been a…

Azure DevOps is a flexible and powerful platform which offers a wide range of tools and features for managing software development projects. One of its key components is the Work Items feature, which helps Agile teams plan, track, and manage their work efficiently. Work Items in Azure DevOps are highly customisable, allowing teams to tailor their workflows following Agile methodologies.   We…

Budgets are locked. Initiatives are signed off. Now comes the hard part: delivering on your commitments. Our MojoSpark Workshop is designed to help you and your team cut through the noise and move forward with confidence. What we’re hearing…. In just half a day you’ll walk away with: Start your transformation today — this is…

Most organisations are great at generating ideas. Many are good at testing those ideas through proofs of concept (POCs) but few manage to take those POCs into full production, where the real business value lives. Why? Because going from concept to production is about scaling, sustaining and embedding it in the business. We get a…

The narrative for most of what you’ll read about Microsoft retiring Project Online in 2026 sounds the same: act now, time is running out, don’t get caught unprepared. Enough of the sinking ship memes! Here’s what you really need to know. The facts? Yes, Microsoft Project Online is retiring; however, we’re all about the opportunity…

We’ve always believed that when people collaborate with openness, shared purpose and a willingness to challenge the status quo, remarkable things happen. It’s the foundation of our business.  We’ve recently experienced this with one of our government clients as we took their operations from spreadsheet chaos to insight and efficiency. What started as an MVP…