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3 Soft Skills for Delivering Successful IT Projects

Read any article covering digital transformation; the hot-button technical skills and tools will be covered at length. From new frameworks to development languages, fresh takes are released daily – but these articles do little to progress the soft skills that really safeguard you and your team against hard days.

We’ve gathered the top 3 soft skills you need to deliver truly transformative projects and how our Soupian skills can help to ease the process.

Communication skills

Effective communication is key to delivering successful IT projects. Clear and concise communication helps to avoid misunderstandings, miscommunications, and delays. IT professionals need to communicate technical information in a way that both technical and non-technical stakeholders can easily understand. This includes being able to explain complex technical concepts in simple terms, as well as being able to listen actively to feedback and incorporate it into the project plan.

Good communication also means being able to negotiate with stakeholders to reach a mutually acceptable solution and being able to present information constructively. This can be particularly important when seeking approval for project proposals, change requests, or seeking additional resources.

Soupian Skills

As the project linchpin, we’re pivotal in ensuring effective communication and collaborating closely with clients to understand and translate their business needs into clearly defined, easily understood project objectives.

Our connected approach to regular contact maintains alignment while the weekly Business Updates and Stand-up meetings run by our team offer regular updates and summary status reports about the project’s progress. This ensures that all stakeholders are informed of potential risks, issues, and opportunities – and prevents unforeseen surprises.

Teamwork and Collaboration

Most IT projects are cross-functional, involving multiple stakeholders, from developers and designers to business analysts, and project managers. Effective teamwork and collaboration are essential to ensure everyone is working towards the same goal and that the project is delivered on time and within budget.

IT professionals need to be able to work effectively with a variety of stakeholders within and outside of their teams. This includes translating technical insights to non-technical stakeholders, collaborating on problem-solving, and delegating tasks effectively.

Good teamwork also means resolving conflicts constructively, using them as an opportunity to build trust and transparency in your working relationships and practices with others.

Soupian Skills

We place great trust in our people and encourage them to work with a high degree of autonomy. We value agility and flexibility and recognising these qualities is crucial for adapting to rapidly changing business environments. By encouraging our team members to take advantage of a wide variety of leading-edge talents, tools, and technologies, we achieve the best outcomes with the utmost efficiency.

At Mojo Soup, we foster a culture of connected brilliance through collaboration and teamwork, where team members come together to share ideas, solve problems, and learn from one another. This approach creates a supportive and engaging work environment where everyone thrives.

We know the contributions of our people are critical to our success. By empowering team members and fostering a culture of collaboration and innovation, we deliver exceptional results for our clients and provide a rewarding and fulfilling work experience for our people.

Problem-Solving and Decision-Making Skills

Invariably, IT projects involve the mapping and resolution of complex problems, using creativity and innovation to achieve the best outcome for Clients. Teams need to analyse problems, identify root causes, and develop practical solutions before using critical thinking to evaluate the options and make decisions to drive success in future project phases.

Good problem-solving and decision-making skills also demand another skill set – working under pressure. IT professionals need to be able to prioritise tasks and allocate resources effectively to ensure that the project stays on track and is delivered successfully.

Soupian Skills

By honing our problem-solving and decision-making skills to tackle complex IT projects, we bring critical thinking to analyse problems, identify root causes, and develop practical solutions, combining our talents to craft innovative solutions for our clients.

Our team members attend fortnightly learning sessions to continuously evolve problem-solving and decision-making skills. By bringing and sharing a case study and brainstorming solutions, we practice and enhance our skills in collaborative decision-making.

Bringing together our experience, expertise and culture of continuous learning ensures we’re equipped to handle unforeseen challenges. This enables us to make informed decisions based on a solid understanding of the project goals and objectives while being agile enough to pivot and adjust our approach to ensure the project stays on track.

The Soupian View

Never forget to invest in soft skills. While they are often overlooked, they play a crucial role in the success of IT projects.

IT professionals with advanced soft skills are better equipped to manage the challenges and complexities of IT projects, turning them into successful outcomes. By developing and honing these skills, IT professionals can increase their value to their organisations and advance their careers.

Want to know more?

Talk to us! We have a team of consultants proficient in both technical and soft skills, which continue to deliver extraordinary outcomes for our clients.

If you’re looking for support and skills for your next project, get in touch at

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